Let's take a step back Open the curtains to understand what may be missing in your SIAM Model Harp Strategy identify a pattern emerging on a lot of our Best Practice Service Integration & Management (SIAM) Consulting engagements over the last few years. Many Organisations and Agencies believe they have adopted SIAM, but once we get in there and perform our discovery, their version of SIAM is quite different to what we would expect. We understand exactly how this can occur, we