Why You Need SIAM

Why you need Service Integration & Management (SIAM). Harp Strategy will help you get there.

Karen Armstrong Tucker

2 min read

SIAM: Well-Established Foundations

Let's take a step back Open the curtains to understand what may be missing in your SIAM Model Harp Strategy identify a pattern emerging on a lot of our Best Practice Service Integration & Management (SIAM) Consulting engagements over the last few years. Many Organisations and Agencies believe they have adopted SIAM, but once we get in there and perform our discovery, their version of SIAM is quite different to what we would expect. We understand exactly how this can occur, we

Karen Armstrong Tucker

4 min read

True Leadership = Human-Centric Culture for Transformation Success

Do you have clarity on the state of your work-culture to reliably deliver results? Throughout a career that spans decades within the Corporate Industry, and over 15 years Consulting, we have had extensive exposure to various types of Industries, levels of maturity, different personalities, and varied states of workplace culture. The varied states of workplace culture range from outright toxic and unsafe, to empowered, positive and respectful, and then there is somewhere in-be

Karen Armstrong Tucker

5 min read