Empowered Service Engagement
- Karen Armstrong Tucker
- Aug 27, 2020
- 1 min read
Updated: Jul 20, 2022
When Organisations truly understand Service Providers through a process of 'Effective Engagement', it allows them to orchestrate Services and underpinning elements with a higher level of clarity and assurance across the complete Service-Value-Chain.
A Resilient Service Model uses a holistic approach to support the entire ecosystem. It appreciates the alignment of the complete end-to-end for high-performing Service Delivery.


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