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SIAM: Well-Established Foundations
Let's take a step back Open the curtains to understand what may be missing in your SIAM Model Harp Strategy identify a pattern emerging on a lot of our Best Practice Service Integration & Management (SIAM) Consulting engagements over the last few years. Many Organisations and Agencies believe they have adopted SIAM, but once we get in there and perform our discovery, their version of SIAM is quite different to what we would expect. We understand exactly how this can occur, we

Karen Armstrong Tucker
Mar 104 min read


True Leadership = Human-Centric Culture for Transformation Success
Do you have clarity on the state of your work-culture to reliably deliver results? Throughout a career that spans decades within the Corporate Industry, and over 15 years Consulting, we have had extensive exposure to various types of Industries, levels of maturity, different personalities, and varied states of workplace culture. The varied states of workplace culture range from outright toxic and unsafe, to empowered, positive and respectful, and then there is somewhere in-be

Karen Armstrong Tucker
Mar 75 min read


ADVISORY CLOUD INTERVIEW- EXPLORING ITSM & SIAM STRATEGIES
STRATEGY I had the privilege to share my thoughts and perspectives with AdvisoryCloud. "My vision is to advise boards across all...

Karen Armstrong Tucker
Aug 19, 20231 min read


INTEGRATED CULTURE
ADOPT & EMBED Our experience shows us that the key to your Program, Transformation and Operational Success is always your People. We...

Karen Armstrong Tucker
Aug 15, 20231 min read


BEST PRACTICE UPLIFT FOR SIAM
UPLIFT- CLARITY AMONGST THE FOG SIAM has a strong dependency on Best Practice Service Management capability to be a Success. During many...

Karen Armstrong Tucker
Aug 11, 20232 min read


Best Practice SIAM-Where to start?
REVIEW & ASSESS- CURRENT STATE SERVICE INTEGRATION How far away is your Organisation from adopting SIAM? How well are you managing your...

Karen Armstrong Tucker
Jun 13, 20232 min read
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